Terms of service

General Terms and Conditions of Sale

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

"Store/We/Us/Our" means Bazro
"Website" means www.bazro.co.uk
"Application" means any Bazro mobile or web application used for placing orders or accessing services

1. Terms of Sale

These Terms and Conditions govern the sale of all goods supplied by us and form the basis of the contract between you and us. If you wish to place an order, our Website/Application will guide you through the ordering process. Before submitting your order, you will have the opportunity to review and amend it. Please check your order carefully and read these Terms and Conditions before submitting. If anything is unclear, contact us for clarification.

2. Our Contract

When you place an order, you will receive an acknowledgement email and/or webpage confirming receipt. This acknowledgement does not constitute acceptance of your order. A contract is formed only when we send confirmation through the same or another appropriate digital method (email, SMS, notification) stating that your ordered goods have been dispatched or are ready. Only items listed in the dispatch confirmation are included in the contract.

3. Pricing and Availability

We aim to ensure all descriptions, details and prices are accurate. Errors may occasionally occur. If we discover a pricing error, we will inform you as soon as possible and give you the option to confirm your order at the correct price or cancel it. If we cannot reach you, the order will be treated as cancelled. If payment has already been made, you will receive a full refund. Delivery charges, where applicable, are displayed clearly and included in the total cost.

4. Payment

Once goods are dispatched and confirmation has been sent, payment will be applied to the value of the goods purchased as listed in your order.

5. Delivery Estimates

Collection and delivery times are estimates only. We cannot guarantee exact delivery times but aim to deliver within the approximate timeframe provided when your order is placed.

6. Refunds and Chargebacks

For refund requests, disputes or payment chargebacks relating to online orders, please contact Bazro customer support using the details below.

7. Order Cancellation and Amendments

Once your order has been confirmed and payment processed, cancellation may not be possible. To request a change or cancellation, contact us immediately. We will try to assist where possible, but changes are not guaranteed once processing has begun.

8. Feedback

If your order does not meet expectations, you may provide feedback through the Website/Application feedback section or by contacting us directly.

9. Compensation

If you are dissatisfied with the quality of goods or service and wish to request compensation, you must contact Bazro directly to submit your complaint and follow our internal complaint procedures where applicable.

10. Customer Support

Our support team will try to assist with enquiries related to orders or services. You can contact support through the Contact Us section of the Website or by using the details below.

11. Privacy Policy and Terms of Use

Use of our Website/Application is also governed by our Privacy Policy and Terms of Use, which are incorporated into these Terms and Conditions by reference.

12. Variation

Bazro reserves the right to amend, remove or modify services, content or any part of the Website/Application at any time without prior notice.

13. Invalidity

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be deemed severed and the remaining provisions will remain valid and enforceable.

14. Waiver

If you breach these conditions and we take no action, we still retain the right to enforce our rights and remedies in future situations involving similar breaches.

15. Law and Jurisdiction

These Terms and the relationship between you and Bazro shall be governed by the laws of England and Wales. Any dispute or claim relating to these Terms shall be subject to the jurisdiction of the courts of England and Wales unless otherwise required by applicable consumer protection laws.

Business Information

Brand Name: Bazro
Website: www.bazro.co.uk
Address: 9a Commercial Square, Camborne TR14 8AT
Phone: 07534 100986

Allergy Notice

If you have any allergies or dietary restrictions, please contact us directly before placing an order. We strongly recommend confirming any special requests with us prior to purchase.